Privacy Policy

One for you, one for the planet

Privacy Policy – updated November 2019

We promise to keep your privacy and the data you provide us with safe and secure.

This Policy explains the information we collect about people who visit our website and why we are collecting it, as well as information about how we use it, if we share it and how we keep it secure.

We may update or change this Policy from time to time – you can see the month that the Policy was last updated at the top of this page. Please check occasionally to ensure that you’re happy with the changes. By using our website you’re agreeing to be bound by this Policy.

If you need to contact us about any aspect of this Policy you can do so by emailing us at privacy[at]earthrewards.net or by writing to us at Earth Rewards Team, 10 Orange Street, London, WC2H 7DQ, England.

Who we are

Our website address is: https://earthrewards.net.

Earth Rewards Ltd is registered in England & Wales under company number 12080618.  Its registered office address is 10 Orange Street, London WC2H 7DQ, England.

How do we collect information from you?

We obtain information about you when you use our website, such as when you contact us about products and services.

What type of information do we collect?

The personal information we might collect from you includes your name, and email address. It may also include information regarding what website pages are accessed and when.

How is your information used?

We may use your information to:

  • Send you information about our products and services;
  • Seek your views or comments on the services we provide;
  • Deal with entries into a competition;
  • Notify you of changes to our services;

You may opt-out of any email communications by using the ‘unsubscribe’ link within each email, or contacting us at privacy[at]earthrewards.net.

We will hold your personal information on our systems until such a point that you request its removal. Please see ‘How you can request, edit or erase the information we hold about you’ section below on how to do this.

Data sharing

If you have entered a competition, we may be required to pass your contact details onto voucher providers in order to supply a prize to you. What data we share will be made clear to you at the time of winning a prize.

We do not supply any data, personal or otherwise, to third parties.

How you can request, edit or erase the information we hold about you?

You have the right to ask for a copy of the information we hold about you. You can do this by emailing us at privacy[at]earthrewards.net or by writing to us at Earth Rewards Team, 10 Orange Street, London, WC2H 7DQ, England.

We will aim to process your request as quickly as we can and at the latest within 14 days of receiving the request. We will provide the information to you by SFTP (Secure File Transfer Protocol). We may charge a small administration fee of £10 for any excessive or repetitive requests.

You are responsible for the accuracy of the data we hold about you. If you notice that anything is incorrect, or that anything is out of date you can ask for this information to be changed by contacting us at privacy[at]earthrewards.net or by writing to us at Earth Rewards Team, 10 Orange Street, London, WC2H 7DQ, England.

You may, also, at any time request the erasure of any information we hold about you by emailing privacy[at]earthrewards.net or by writing to us at Earth Rewards Team, 10 Orange Street, London, WC2H 7DQ, England.  We aim to respond to requests for erasure within 5 working days.

Use of Cookies

Cookies are widely used tiny pieces of software (files) that are installed on a computer or mobile device when an individual visits a website.

We use cookies to help us to identify whether you have visited our site before and to personalise our service to you. Two types of cookies are used on this website:

Session cookies are temporary cookies that remain in the cookie file of your browser until you leave the website. We use session cookies to allow you to carry information across pages of our website and avoid having to re-enter information, and to compile statistics that allow us to understand how users use our website and to help us improve the structure of our website.

Persistent cookies remain in the cookie file of your browser for much longer (though how long will depend on the lifetime of the specific cookie). We use persistent cookies to display your name and Points balance each time you access our website (using the “Remember me” cookie), and to pre-complete your Earth Rewards Account number when you logon to our website (using the “Remember me” cookie).

We may use other persistent cookies from time to time to help us recognise you as a unique visitor when you return to our website and to monitor your use of our website. This will allow us to tailor the content of certain areas of our site and offer you promotions that match your preferred interests.

The use of any information we collect through the use of session cookies and persistent cookies will be subject to the same controls as other information covered by this Privacy Policy.

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

There are a number of ways to manage cookies. If you use different computers in different locations you will need to ensure that each browser is adjusted to suit your cookie preferences.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Google Analytics

Our website uses Google Analytics, a web analytics service provided by Google, Inc. (“Google”). The information generated by the cookie about your use of our website (including your IP address) will be transmitted to and stored by Google on servers in the United States. Google will use this information for the purpose of evaluating your use of our website, compiling reports on website activity for website operators and providing other services relating to website activity and internet usage. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google’s behalf. Google will not associate your IP address with any other data held by Google.  Further information about Google’s privacy policy may be obtained from http://www.google.com/privacy.html.

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Visitor comments may be checked through an automated spam detection service.

Accessing our site

Access to our site is permitted on a temporary basis, and we reserve the right to withdraw or amend the service we provide on our site without notice. We will not be liable for any reason our website is unavailable at any time, or for any period.

From time to time, we may restrict access to some parts of our site, or our entire site.

When using our site, you must comply with the provisions of our acceptable use of policy. You are responsible for making all arrangements necessary for you to have access to our site. You are also responsible for ensuring that all persons who access our site through your internet connection are aware of these terms, and that they comply with them.

Intellectual Property Rights

We are the owner or the licensee of all intellectual property rights in our site, and in the materials published on it. Those works are protected by copyright laws and treaties around the world. All such rights are reserved.

You may print off one copy, and may download extracts, of any page(s) from our site for your personal reference and you may draw the attention of others within your organisation to material posted on our site.

You must not modify the paper or digital copies of any materials you have printed off or downloaded in any way, and you must not use any illustrations, photographs, video or audio sequences or any graphics separately from any accompanying text.

Our status (and that of any identified contributors) as the authors of material on our site must always be acknowledged.

You must not use any part of the materials on our site for commercial purposes without obtaining a license to do so from us or our licensors.

If you print off, copy or download any part of our site which breach these terms of use, your right to use our site will cease immediately and you must, at our option, return or destroy any copies of the materials you have made.

Viruses, Hacking and other Offences

You must not misuse our site by knowingly introducing viruses, Trojans, worms, logic bombs or other material which is malicious or technologically harmful. You must not attempt to gain unauthorised access to our site, the server on which our site is stored, or any server, computer or database connected to our site. You must not attack our site via a denial-of-service attack or a distributed denial-of service attack.

By breaching this provision, you would commit a criminal offence under the computer Misuse Act 1990. We will report any such breach to the relevant law enforcement authorities and we will cooperate with those authorities by disclosing your identity to them. In the event of such a breach, your right to use our site will cease immediately.

We will not be liable for any loss or damage caused by a distributed denial-of-service attack, viruses or other technologically harmful material that may infect your computer equipment, computer programs, data or other proprietary material due to your use of our site or to your downloading of any material posted on it, or on any website linked to it.

Linking to our site

You may link to our home page, provided you do in a way that is fair and legal and does not damage our reputation or take advantage of it, but you must not establish a link in such a way as to suggest any form of association, approval or endorsement on our part where none exists.

Our site must not be framed on any other site, nor may you create a link to any part of our site other than the home page. We reserve the right to withdraw linking permission without notice. The website from which you are linking must comply in all respects with the content standards set out in our acceptable use policy (please see below.)

If you wish to make any use of material on our site other than that set out above, please address your request to marketing[at]earthrewards.net

Links from our site

Where our site contains links to other sites and resources provided by third parties, these links are provided for your information only. We have no control over the content of those sites or resources, and accept no responsibility for them or for any loss or damage that may arise from your use of them.

Content Standards

These content standards apply to any and all material which you contribute to our site (contributions), and to any interactive services associated with it.

You must comply with the spirit of the following standards as well as the letter. The standards apply to each part of any contribution as well as to its whole.

Contributions must:

  • Be accurate (where they state facts).
  • Be genuinely held (where they state opinions).
  • Comply with applicable law in the UK and in any country from which they are posted.

Contributions must not:

  • Contain any material which is defamatory of any person.
  • Contain any material which is obscene, offensive, hateful or inflammatory.
  • Promote sexually explicit material.
  • Promote violence.
  • Promote discrimination based on race, sex, religion, nationality, disability, sexual orientation or age.
  • Infringe any copyright, database right or trade mark of any other person.
  • Be likely to deceive any person.
  • Be made in breach of any legal duty owed to a third party, such as contractual duty or a duty of confidence.
  • Promote any illegal activity.
  • Be threatening, abuse or invade another’s privacy, or cause annoyance, inconvenience or needless anxiety.
  • Be likely to harass, upset, embarrass, alarm or annoy any other person.
  • Be used to impersonate any person or misrepresent your identity or affiliation with any person.
  • Give the impression that they emanate from us, if this is not the case.
  • Advocate, promote or assist any unlawful act such as (by way of example only) copyright infringement or computer misuse.